According to the market research firm Portio Research, in the world's most popular mobile application, chat service is a popular category, with more than 2 billion users. However, the two chat in Google chat and Messenger service ring, owned WhatsApp lags far behind Facebook, Messenger and Tencent micro credit. Some chat services also added other features, such as letter, it provides shopping, paying bills, and make an appointment for a user function.
People familiar with the matter said, Google plans to integrate chat robot in the new service. So-called chat bot, it is a chat application to a software program, can answer the question. Users can send text messages to friends, or chat bot, which can answer the questions by searching the Web and other sources of information.
Unclear when Google will launch this service, what is the name of the service. Google's new service can make applications more successful is unknown. Under normal circumstances, the user uses a chat service, because they are familiar with other users on the service, but Google is difficult by virtue of its central chat and Messenger application to create this network effect.
A Google spokesman declined to comment.
People familiar with the matter said, at least in the past year, Google senior executive Nick Fox (Nick Fox) has been leading a team to develop the new service. Earlier this year, The Information technology news site reported, Fox, Google's new title is Vice President of communications products.
In October last year, Fox has proposed to the chat robot startups 200 Labs Inc offer, but was turned down. 200 Labs Telegram for chat application developed an online marketing and rating service, which provides hundreds of chat robots, covering topics such as dating, image search, news and weather. 200 Labs is currently working to develop a technology, choose the best chat robots, such as the user's answers to the questions raised.
Google also wants to achieve similar goals on their chat service. With the new service, users do not need to query in the Google search engine, the problem as text messages sent to the chat robot will be able to find the answer. People familiar with the matter said, Google is likely to allow external developers to their chat service chat bots. Google will direct users to a particular chat robot, just like Google now directs users to a Web site. It is of strategic significance, because the chat application and chat robot threat to Google's status as a first information discovery engine.
Google has invested a lot in the artificial intelligence research and development resources. The Google researchers announced in June this year, they've developed a chat robot, through an analysis of movie dialogue, learn how to talk to people. Google's Web search engines have the basic ability to dialogue.
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